Terms of Service

Last updated: 1 November 2026

1. Who we are

Amaanah is operated by Amaanah, KvK 99188953, VAT NL868853616B01 . You can reach us at support@amaanah.app. By creating an account you agree to these terms.

2. Our service

Amaanah helps Muslims who are serious about marriage to find a spouse, with the involvement of a wali. We provide a place to search, make requests and exchange a limited number of messages. We do not conduct marriages, we do not act as a marriage agent, and we give no religious rulings. Our guides are general information only. For your own situation, ask a qualified imam or scholar.

3. Your account

• You must be at least 18 years old, Muslim, legally free to marry and serious about marriage.
• A married brother may only join if polygyny is lawful for him where he lives, and he must state that he is married.
• You give true and complete information, and you keep it up to date.
• You have one account, tied to your own phone number. Your login is personal.
• We review every application. If we cannot approve yours, we tell you what needs to change and you can submit it again.

4. The wali

A sister can only use Amaanah with a wali who confirms his email address and phone number and accepts his role. You may only name someone who really is your wali and who agrees to this. An imam or mosque can take this role, which we check ourselves. If a wali is no longer available, a new one must be named before the account can be used.

A wali hears from us as soon as a sister starts a conversation, and again if she has a match. With a code from our email and her date of birth he can follow that conversation from the start, and he can end it. A wali uses this access only for his role and keeps it private.

5. Rules of conduct

You treat others with respect and keep every contact modest and focused on marriage. You may not:

• share or ask for contact details, links or social media before the wali contact step;
• harass, insult, threaten, deceive or pressure anyone, or ask for money;
• pretend to be someone else, or use the platform for anything other than seeking marriage;
• advertise, or use the platform for commercial purposes without our permission;
• copy, publish or pass on anything you read about other members;
• collect data, use bots or try to get around our security or limits.

Report anything that goes against these rules through the Report button. We may read messages and reports to keep the platform safe.

6. Requests and messages

A request costs credits, shown before you confirm. If it is accepted, each of you gets a limited number of free messages, taking turns. You can only be in one conversation at a time. Afterwards you each choose yes or no. The wali of the sister can follow the conversation from the start. Only if you both say yes does the brother receive the wali's contact details. We never share the sister's number.

Withdrawing a request does not return your credit. A conversation without activity is closed automatically after the period set by us. Our messages about these periods are part of these terms.

7. Credits and payment

• Amaanah Credits are one-off purchases, not a subscription. Nothing renews automatically.
• Your first purchase gives access to profiles. After that you can keep browsing at zero credits.
• Prices are shown in euros before you pay and include any VAT that applies.
• Payments are handled by our payment provider Stripe. We never see your full card details.
• Credits have no cash value, cannot be transferred or sold, and can only be used on Amaanah. They do not expire while your account exists.
• A request without a reply within the period shown on the platform expires, and its credit is returned. A declined or withdrawn request does not return your credit.
• A credit buys the sending of a request. It does not guarantee a reply, a match or a marriage.

8. Withdrawal and refunds

Consumers in the EU normally have 14 days to withdraw from an online purchase. Credits are digital content that you receive immediately. Before you pay, we therefore ask you to confirm that you want your credits right away and that you understand you lose this right of withdrawal as soon as they are delivered.

We do refund you if you were charged twice or by mistake, if credits were not delivered, or if we cannot provide what you paid for through our own fault. Write to support@amaanah.app within 30 days. If we refund a purchase, the credits from that purchase are removed from your balance. This does not limit any rights you have under mandatory consumer law.

9. Promo codes and invitations

A promo code can be used once per member and may have conditions, a limit or an end date. Members can earn free credits by inviting others: once when the invited person is approved, and once for each calendar month in which that person buys credits. Free credits are not paid out and do not give access to profiles on their own. We can withhold rewards and codes in case of abuse, such as inviting yourself, and we can change or end these programmes for the future.

10. Closing an account

You can delete your account at any time in your settings, or close it when you marry. Remaining credits are then lost. We may block your account for good if you break these terms or the law, or to protect others. A blocked account cannot be reopened. In that case unused credits are not refunded, unless mandatory law requires it.

11. Safety and no guarantee

We confirm phone numbers and review applications, but we cannot check everything a member says. We do not guarantee that information is correct, or that you will find a match or marry. You remain responsible for your own choices. Always involve your wali and family, ask for references, verify what you are told and never meet alone. Never send money to someone you met here.

12. Liability

We are not responsible for what members say or do, on or off the platform, or for decisions made by a wali. We aim to keep Amaanah available but cannot promise this without interruption. Our total liability is limited to what you paid us in the 12 months before the event, except for intent, gross negligence, or where the law does not allow a limit.

13. Your content

What you write stays yours. You give us permission to show it to other members, and to the wali where these terms say so, for as long as needed to run Amaanah. You confirm that you have the right to share it. We can remove content that breaks these terms.

14. Changes

We may change these terms, for example when the service changes. If a change matters to you, we tell you in good time. If you do not agree, you can delete your account before it takes effect.

15. Law and disputes

Dutch law applies to these terms. If you are a consumer in another country, you keep the protection of the mandatory rules of that country. Please contact us first if something goes wrong. If we cannot solve it, the competent court decides, and as a consumer you may also go to the court where you live.